Check out the frequently asked questions. If you can't find the answer to your questions, contact us.
Can I return my products?
We create our products with the best quality standards and rigorously test them before putting them on the market. If for any reason you wish to return the product, fill out the appropriate form in the "Contacts" section of the site.
How long does shipping take?
Standard delivery is free and in Italy it takes 24-72 hours to be calculated from the moment the package leaves our warehouse for products ready for delivery (weekends and holidays excluded). 4-5 working days for the rest of the world.
Which courier do you ship with?
All our products are shipped with DHL worldwide.
The courier didn't find anyone at home now?
Delivery will be rescheduled the next day. For any doubts contact us.
Is online payment safe?
Absolutely yes, when you place an order on the website www.ceramistidarte.it your order will go through our security process, used to guarantee 100% protection of your data.